At Euphonic Hearing Care we are committed to keeping your personal information private and will always ensure we are transparent with what your data is used for.

 

We have full insurance in place for any possible cyber attacks and take the necessary steps in protecting your data. Any possible breached data that brings risk to our clients in any way will be notified to the police within 72 hours, in line with GDPR requirements.

 

We may adapt our policy in accordance with GDPR over time. If you have any questions relating to our privacy policy please contact us via enquiriesehc@mail.com

 

The type of personal information we collect-

 We currently collect and process the following information: data such as name, address, age, gender and contact details telephone and or email address.

​

We additionally collect appointment information, prescriptions, medical information, purchase information, audiological data and personal preferences as sensitive data.

 

Your right of access -

You have the right to ask us for copies of your personal information.

 

Your right to rectification -

 

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

 

Your right to erasure -

You have the right to ask us to erase your personal information in certain circumstances. 

 

Your right to restriction of processing -

You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

 

Your right to data portability -

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at enquiriesehc@mail.com if you wish to make a request. How to complain if you have any concerns about our use of your personal information, you can make a complaint to us at enquiriesehc@mail.com

​